Dundee Removals Website Accessibility Statement

Dundee Removals is committed to providing an accessible and inclusive online experience for all customers planning a move in the Dundee Removals area. We want everyone, regardless of ability, technology or location, to be able to find information about our local and long-distance moving services, storage, and packing support with ease and confidence.

Our Commitment to Accessibility

We aim to meet the Web Content Accessibility Guidelines, known as WCAG 2.1, at the AA level. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning and neurological disabilities. By following these standards, we aim to provide a better and more consistent experience for all visitors across the Dundee Removals service area.

Measures We Take

To support accessibility on the Dundee Removals website, we incorporate accessible design and development practices into our regular updates. Our goal is to make it simple to research services, compare options and request quotes without barriers. We regularly review content, layout and structure so that customers can understand our moving services in Dundee and the surrounding region.

Screen-Reader Support

The Dundee Removals website is designed to work with modern screen-reader software. We use clear page titles, heading structures and descriptive text to help screen-reader users navigate between sections and understand the context of each page. Images related to our moving vans, packing services and storage options are given alternative text so that screen-readers can describe the content to users who cannot see the images. We also avoid using images of text wherever possible and instead rely on actual text that screen-readers can interpret.

Keyboard Navigation

We recognise that many people navigate websites without a mouse. The Dundee Removals website supports keyboard-only navigation to help customers who rely on assistive technologies or keyboard use. Visitors can move through interactive elements such as menus, forms and buttons using standard keyboard commands. Focus indicators are used to show which element is currently selected, helping users understand where they are on the page at all times. Forms used for requesting moving quotes or information are designed so that each field can be reached and completed using the keyboard alone.

Content Clarity and Readability

Information about our removal services in Dundee is written in clear, straightforward language so that it can be understood by as many people as possible. We structure content using headings, paragraphs and lists where appropriate to support users with screen-readers, as well as people who prefer to scan content visually. Colour contrast is chosen to improve legibility for users with low vision or colour vision deficiencies, while ensuring important information is not conveyed by colour alone.

Compatibility with Devices and Browsers

The Dundee Removals website is designed to be responsive, so that it can be used on a variety of devices and screen sizes, including desktop computers, laptops, tablets and smartphones. We aim to support current versions of major browsers and continue refining our code to improve compatibility with assistive technologies that customers in the Dundee Removals area may use.

Ongoing Improvements

Accessibility is an ongoing process. We regularly monitor our website and review new guidance on WCAG 2.1 AA compliance to identify areas for improvement. When new services or features are added to the site, we consider accessibility from the beginning of the design and development process.

Contact for Accessibility Requests

If you experience any difficulty using the Dundee Removals website, encounter an accessibility barrier or need information about our moving services in an alternative format, you can contact us by using the contact form on our website or by writing to our office address listed on the contact page. Please describe the page or service you were trying to use, the nature of the issue and the type of technology or assistive tool you are using. We will review your request and aim to respond and provide assistance as promptly as possible.

Feedback and Future Developments

Your feedback helps us to make the Dundee Removals website more accessible for everyone in our service area. We welcome suggestions on how we can improve accessibility, usability and clarity. As we continue to expand and enhance our removals and storage information online, accessibility will remain a core part of how we plan, design and deliver our digital services.